Management Team

  • Glenn Kelman

    Glenn Kelman
    CEO

    Glenn is the CEO of Redfin. Prior to joining Redfin, he was a co-founder of Plumtree Software, a Sequoia-backed, publicly traded company that created the enterprise portal software market. In his seven years at Plumtree, Glenn at different times led engineering, marketing, product management and business development; he also was responsible for financing and general operations in Plumtree's early days. Prior to starting Plumtree, Glenn worked as one of the first employees at Stanford Technology Group, a Sequoia-backed start-up acquired by IBM. Glenn was raised in Seattle and graduated from the University of California, Berkeley. He is a regular contributor to the Redfin blog and Twitter.

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    • Scott Nagel

      Scott Nagel
      President of Real Estate Operations

      Scott runs the real estate operations at Redfin, with responsibility for revenues, customer service and legal compliance. Prior to Redfin, he was a managing director at LexisNexis, with profit-and-loss responsibility for an $80 million-business. Prior to that, Scott served as vice president of strategy and client operations at Applied Discovery, a successful legal services software start-up. Scott worked for many years as an attorney having graduated with a law degree from Seattle University and a political science degree from the University of Washington. Follow Scott on Twitter.

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      • Chris Nielsen

        Chris Nielsen
        Chief Financial Officer

        Chris leads the finance team at Redfin. Before joining Redfin, Chris was the chief financial officer and chief operating officer of Zappos.com, a leading destination in online apparel and footwear sales, where he oversaw the company's financial and fulfillment operations. Prior to Zappos.com, Chris led highly successful retail business segments, such as the home and garden store, at Amazon.com. He has also worked at business consulting firms Bain & Co. and Accenture. Chris holds a bachelor's degree in industrial engineering from Stanford University, and a master's degree in business administration from the MIT Sloan School of Management.

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        • Bridget Frey

          Bridget Frey
          Chief Technology Officer

          As Redfin’s Chief Technology Officer, Bridget leads the software engineering team, which she has grown to more than 150 engineers in Seattle and San Francisco. Her mission is to build technology that makes the process of buying and selling a home less complicated and less stressful. She is a thought leader on issues facing women in technology, and nearly 30% of the software engineers on her team are women. Prior to Redfin, Frey was the director of analytics and business applications at Lithium Technologies. In addition, she has held management positions at IntrinsiQ Research, IMlogic and Plumtree Software. Bridget holds a bachelor's degree in computer science from Harvard University, where she graduated magna cum laude. She was recently named to the Puget Sound Business Journal 40 Under 40 list. Follow Bridget on Twitter.

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          • Adam Wiener

            Adam Wiener
            Chief Growth Officer

            Adam runs the New Business, Analytics & Marketing teams at Redfin. Adam leads the company's efforts to use our proprietary data to build new products for the web and improve our real estate services. He is also responsible for data-driven marketing efforts and identifying opportunities for business growth that align with the company's overall mission to reinvent the consumer experience for buying and selling real estate. Adam joined Redfin in 2007 on the product management team and was one of the pioneers of the Redfin Partner Program for agents, in addition to our service provider directory, Redfin Open Book. Prior to Redfin, Adam worked at Microsoft in the SQL Server Division for 5 years. Adam graduated from Stanford with a degree in Symbolic Systems, and a concentration in Human-Computer Interaction. Follow Adam on Twitter.

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            • Nela Richardson

              Nela Richardson
              Chief Economist

              Nela joined Redfin most recently from Bloomberg LP, where she was a Senior Economist with Bloomberg Government. She has also held research economist positions at the Commodity Futures Trading Commission, Harvard University's Joint Center for Housing Studies and Freddie Mac. Nela leads the Redfin research team and is a frequent guest expert on housing and economic issues for local and national media. Follow Nela on Twitter.

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              • Jani Strand

                Jani Strand
                Senior Vice President, Brand Marketing and Communications

                As Senior Vice President of Communications, Jani oversees corporate, industry and consumer communications as well as brand design and creative services. Prior to joining Redfin, Jani was Vice President of Corporate Communications and PR for American Eagle Outfitters. In addition to being a company spokesperson, her role included media relations, crisis communications, and oversight of the NYC-based fashion publicity team. At Amazon.com, Jani was Director of Global Consumer Public Relations, where she led CEO communications, PR for Amazon's retail business, seven international websites, and various technology and entertainment initiatives. Jani also spent more than 10 years in account management roles at public relations agencies the MWW Group, and Hill & Knowlton. She is a graduate from Lewis & Clark College in Portland, Oregon, with a degree in business management and art history.

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                • Karen Krupsaw

                  Karen Krupsaw
                  Senior Vice President, Real Estate Operations

                  As Vice President of Real Estate Operations, Karen Krupsaw oversees the home-selling business at Redfin nationwide and is responsible for the company's East Coast operations, including revenues, hiring, customer service and expansions into new markets. Karen was hired in 2009 as the Washington DC Market Manager and stepped up to the role of East Coast Regional Director in 2011. Prior to Redfin, Karen spent 15 years working in the home building industry, leading the growth of large sales organizations and overseeing company-wide marketing strategies. She served as Vice President of Sales and Marketing for Bozzuto Homes and previously for Renaissance Housing. Karen graduated from Boston University's School of Management with a degree in Finance.

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                  • Anthony Kappus

                    Anthony Kappus
                    Vice President of Legal, General Counsel and Corporate Secretary

                    Anthony is Vice President of Legal, General Counsel and Corporate Secretary at Redfin. Before joining Redfin, Anthony was a corporate and securities attorney in the Seattle office of DLA Piper, where he represented venture capital funds and technology companies of all sizes. Anthony holds a bachelor of commerce degree from the Haskayne School of Business at the University of Calgary and a Juris Doctor with high honors from the University of Washington School of Law, where he also served as Associate Editor-in-Chief of the Washington Law Review.

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                    • Matt Lerner

                      Matt Lerner
                      Vice President, Products

                      Matt leads the product management team at Redfin. Matt is the co-founder of Walk Score, a leading provider of neighborhood content, and Redfin’s first acquisition. Prior to Walk Score, Matt was Lead Program Manager for the Windows User Experience Team at Microsoft. Before that, he co-founded EQuill, a software startup that he sold to Microsoft in 2001. Matt attended Brown University. Follow Matt on Twitter.

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                      • Jennifer Chao

                        Jennifer Chao
                        Vice President, Engineering

                        Jennifer leads the San Francisco engineering team at Redfin. She joined the company in 2008 as a software engineer on the core search experience team and was a key developer on the first version of the highly rated Redfin iOS app. Today she leads the Redfin web and mobile apps teams that are responsible for helping people search for homes and for connecting customers to Redfin Agents. She also oversees the company’s initiative to automate and streamline the home tour scheduling process. Previously, Jennifer worked as a software engineer at Plumtree Software and BEA Systems. She graduated from Stanford University with a degree in computer science.

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                        • Elena Perron

                          Elena Perron
                          Head of Investor Relations

                          Elena is responsible for investor relations at Redfin. She brings more than 15 years of finance and investor relations experience to her role. Elena was previously director, investor relations and corporate communications at Expedia. Prior to joining Expedia, Elena held positions in financial management and investor relations at Agilent Technologies. She began her career at Goldman Sachs in New York City. Elena holds a bachelor’s degree in business administration from University of California, Berkeley, Haas School of Business, and a master’s degree in business administration from Stanford University Graduate School of Business.

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                          • Keith Broxterman

                            Keith Broxterman
                            Vice President, Customer Operations

                            Keith leads the nationwide support operations team at Redfin and is responsible for the business teams that support Redfin agents and clients throughout the entire home buying process. Keith joined Redfin in 2015 as an agent before assuming his current role in 2017. Prior to Redfin, Keith spent 21 years leading customer service organizations for JPMorgan Chase and it’s affiliates. He most recently served as Senior Vice President of North America operations at APAC Customer Services, where he led a team of 11,000 customer service professionals across multiple industries, including financial services, healthcare, retail, telecommunications, and technology. Keith attended the University of Kansas.

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                            • Judith Simon

                              Judith Simon
                              Vice President, Operational Excellence

                              Judith leads the operational excellence team at Redfin. She is driving the company's efforts to deliver sustainable gains in business performance through process improvement and change management. Prior to joining Redfin in 2017, Judith spent ten years with CarMax, Inc, the nation's largest retailer of used vehicles, most recently as Assistant Vice President, Service Operations leading reconditioning strategy and change initiatives. In addition, she held the Director Operational Excellence role, leading a multi-year strategy for integrating lean methodologies across the company. Judith also spent fifteen years at Circuit City Stores, Inc and held progressive positions related to demand forecasting and inventory management, including Vice President of Supply Chain and Vice President of Logistics. Judith graduated from the University of North Carolina at Chapel Hill with a business degree from the Kenan-Flagler School of Business.

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                              • Chelsea Goyer

                                Chelsea Goyer
                                VP, Recruiting, Partners & MLS Relations

                                Chelsea oversees recruiting, expansion, industry relations and the Redfin partner program. She is responsible for recruiting top talent for both the real estate and operations side of the business. Chelsea heads up Redfin's industry relations team, serving as a liaison to MLSs and industry associations. She manages the teams responsible for launching brokerage operations in new locations, onboarding new MLSs and data feeds, and maintaining Redfin's compliance with licensing and data syndication standards. Chelsea also oversees the Redfin partner program, which she helped develop and launch. Chelsea has been with Redfin since in its early days. Starting as a transaction coordinator in 2007, she has overseen a variety of strategic projects during her career at Redfin.

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