• | Reached market share of 0.81% of U.S. existing home sales by value in the fourth quarter of 2018, an increase of 0.10 percentage points from the fourth quarter of 2017.(3) |
• | Redfin saved homebuyers and sellers over $31 million in the fourth quarter and over $154 million in 2018, compared to a 2.5% commission typically charged by traditional agents. |
• | Earned a Net Promoter Score, a measure of customer satisfaction, that is 49% higher than competing brokerages’, as measured in a Redfin-commissioned November 2018 survey of people who bought or sold a home in the previous 12 months. 2018 marked the fourth consecutive year that our customer satisfaction was higher than that of traditional brokers. |
• | Redfin continued to expand its nationwide footprint in 2018, launching brokerage services in four new markets: Asheville, NC, Connecticut, Palm Springs, CA and Spokane, WA. Redfin is now reaching customers across 89 markets total and services 77% of the U.S. population. In addition, Redfin introduced the 1% listing fee to Nashville and Salt Lake City in the fourth quarter. |
• | Expanded Redfin Concierge Service to Seattle, where Redfin coordinates, supervises and pays for services such as deep cleaning, painting, staging and landscaping, all for a two percent listing fee. Redfin agents create a custom plan for each home to make sure it has a great debut on the market. The service is also available for homes $500K or higher in Los Angeles, Washington, D.C. and San Francisco, with additional markets slated to launch in 2019. |
• | Redfin is now providing customers with an entirely digital home buying experience in markets that offer Redfin Mortgage. Through a new partnership with Notarize, Redfin Mortgage clients have the ability to close on a home quickly, easily and completely online. This is another example of Redfin using technology to improve the entire home-buying process from home search, mortgage application and approval, to purchasing and closing on a home. |
• | Expanded Redfin Mortgage to Colorado. As of the end of 2018, Redfin Mortgage had launched in ten states and Washington, D.C., with plans to launch in additional states in the coming months. Customers in those states can now get conforming mortgages and jumbo loans, with a 30-day closing guarantee. By integrating a lending operation with Redfin's existing brokerage and title businesses, Redfin makes closing on a home more efficient. |
• | Redfin increased our proportion of women technologists from 32 percent in 2017 to 33 percent in 2018. We continue to work towards our goal of 50 percent overall. We are also prioritizing racial and ethnic diversity, as we believe employing a diverse workforce will help us deliver better service to all people. |
• | Total revenue between $101.5 million and $105.1 million, representing year-over-year growth between 27% and 32% compared to the first quarter of 2018. Properties segment revenue between $15.0 million and $16.5 million is included in the guidance provided. |
• | Net loss between $69.2 million and $67.8 million, compared to net loss of $36.4 million in the first quarter of 2018. This guidance includes approximately $6.6 million of expected stock-based compensation and $2.1 million of expected depreciation and amortization. |
Three Months Ended December 31, | Twelve Months Ended December 31, | ||||||||||||||
2018 | 2017 | 2018 | 2017 | ||||||||||||
Unaudited | |||||||||||||||
Revenue | $ | 124,129 | $ | 95,754 | $ | 486,920 | $ | 370,036 | |||||||
Cost of revenue (1) | 97,920 | 66,583 | 367,496 | 258,216 | |||||||||||
Gross profit | 26,209 | 29,171 | 119,424 | 111,820 | |||||||||||
Operating expenses | |||||||||||||||
Technology and development (1) | 13,692 | 11,287 | 53,797 | 42,532 | |||||||||||
Marketing (1) | 8,054 | 6,072 | 44,061 | 32,251 | |||||||||||
General and administrative (1) | 16,969 | 14,181 | 65,500 | 53,009 | |||||||||||
Total operating expenses | 38,715 | 31,540 | 163,358 | 127,792 | |||||||||||
Loss from operations | (12,506 | ) | (2,369 | ) | (43,934 | ) | (15,972 | ) | |||||||
Interest income | 2,334 | 495 | 5,416 | 882 | |||||||||||
Interest expense | (2,071 | ) | — | (3,681 | ) | — | |||||||||
Other income, net | 21 | 76 | 221 | 88 | |||||||||||
Net loss | $ | (12,222 | ) | $ | (1,798 | ) | $ | (41,978 | ) | $ | (15,002 | ) | |||
Accretion of redeemable convertible preferred stock | $ | — | $ | — | $ | — | $ | (175,915 | ) | ||||||
Net loss attributable to common stock - basic and diluted | $ | (12,222 | ) | $ | (1,798 | ) | $ | (41,978 | ) | $ | (190,917 | ) | |||
Net loss per share attributable to common stock - basic and diluted | $ | (0.14 | ) | $ | (0.02 | ) | $ | (0.49 | ) | $ | (4.47 | ) | |||
Weighted average shares - basic and diluted | 89,650,602 | 81,428,862 | 85,669,039 | 42,722,114 |
Three Months Ended December 31, | Twelve Months Ended December 31, | ||||||||||||||
2018 | 2017 | 2018 | 2017 | ||||||||||||
Unaudited | |||||||||||||||
Cost of revenue | $ | 1,506 | $ | 774 | $ | 5,567 | $ | 2,902 | |||||||
Technology and development | 2,241 | 1,024 | 7,576 | 3,325 | |||||||||||
Marketing | 231 | 124 | 662 | 487 | |||||||||||
General and administrative | 1,988 | 1,151 | 6,633 | 4,387 | |||||||||||
Total | $ | 5,966 | $ | 3,073 | $ | 20,438 | $ | 11,101 |
December 31, 2018 | December 31, 2017 | ||||||
Assets | |||||||
Current assets | |||||||
Cash and cash equivalents | $ | 432,608 | $ | 208,342 | |||
Restricted cash | 6,446 | 4,316 | |||||
Prepaid expenses | 11,916 | 8,613 | |||||
Accrued revenue, net | 15,363 | 13,334 | |||||
Inventory | 22,694 | 3,382 | |||||
Loans held for sale | 4,913 | 1,891 | |||||
Other current assets | 2,307 | 328 | |||||
Total current assets | 496,247 | 240,206 | |||||
Property and equipment, net | 25,187 | 22,318 | |||||
Intangible assets, net | 2,806 | 3,294 | |||||
Goodwill | 9,186 | 9,186 | |||||
Other assets | 9,395 | 6,951 | |||||
Total assets | 542,821 | 281,955 | |||||
Liabilities and stockholders' equity | |||||||
Current liabilities | |||||||
Accounts payable | $ | 2,516 | $ | 1,901 | |||
Accrued liabilities | 30,837 | 26,605 | |||||
Other payables | 6,544 | 4,068 | |||||
Warehouse credit facilities | 4,733 | 2,016 | |||||
Current portion of deferred rent | 1,588 | 1,267 | |||||
Total current liabilities | 46,218 | 35,857 | |||||
Deferred rent, net of current portion | 11,079 | 10,668 | |||||
Convertible senior notes, net | 113,586 | — | |||||
Total liabilities | 170,883 | 46,525 | |||||
Stockholders’ equity/(deficit) | |||||||
Common stock—par value $0.001 per share; 500,000,000 shares authorized; 90,151,341 and 81,468,891 shares issued and outstanding, respectively | 90 | 81 | |||||
Preferred stock—par value $0.001 per share; 10,000,000 shares authorized and no shares issued and outstanding | — | — | |||||
Additional paid-in capital | 542,829 | 364,352 | |||||
Accumulated deficit | (170,981 | ) | (129,003 | ) | |||
Total stockholders’ equity | 371,938 | 235,430 | |||||
Total liabilities and stockholders’ equity | $ | 542,821 | $ | 281,955 |
Year Ended December 31, | |||||||
2018 | 2017 | ||||||
Operating activities | |||||||
Net loss | $ | (41,978 | ) | $ | (15,002 | ) | |
Adjustments to reconcile net loss to net cash used in operating activities | |||||||
Depreciation and amortization | 8,465 | 7,176 | |||||
Stock-based compensation | 20,438 | 11,101 | |||||
Amortization of debt discount and issuance costs | 2,584 | — | |||||
Change in assets and liabilities | |||||||
Prepaid expenses | (3,303 | ) | (4,225 | ) | |||
Accrued revenue | (2,029 | ) | (2,709 | ) | |||
Inventory | (19,312 | ) | (3,382 | ) | |||
Other current assets | (1,978 | ) | 8,452 | ||||
Other assets | (444 | ) | 223 | ||||
Accounts payable | 617 | (252 | ) | ||||
Accrued liabilities | 4,191 | 5,115 | |||||
Other payables | 318 | — | |||||
Deferred lease liability | (1,249 | ) | 749 | ||||
Origination of loans held for sale | (86,023 | ) | (11,008 | ) | |||
Proceeds from sale of loans originated as held for sale | 83,001 | 9,117 | |||||
Net cash provided by (used in) operating activities | (36,702 | ) | 5,355 | ||||
Investing activities | |||||||
Sales and maturities of short-term investments | — | 2,741 | |||||
Purchases of short-term investments | — | (992 | ) | ||||
Purchases of property and equipment | (8,303 | ) | (12,113 | ) | |||
Purchases of investments | (2,000 | ) | — | ||||
Net cash used in investing activities | (10,303 | ) | (10,364 | ) | |||
Financing activities | |||||||
Proceeds from issuance of convertible senior notes, net | 138,953 | — | |||||
Proceeds from follow-on offering, net | 107,593 | — | |||||
Proceeds from exercise of stock options | 23,407 | 3,003 | |||||
Tax payment related to net share settlements on restricted stock units | (1,426 | ) | — | ||||
Proceeds from initial public offering, net of underwriting discounts | — | 148,088 | |||||
Payment of initial public offering costs | — | (3,558 | ) | ||||
Borrowings from warehouse credit facilities | 83,842 | 10,746 | |||||
Repayments of warehouse credit facilities | (81,125 | ) | (8,730 | ) | |||
Other payables - deposits held in escrow | 2,158 | 273 | |||||
Net cash provided by financing activities | 273,402 | 149,822 | |||||
Net change in cash, cash equivalents, and restricted cash | 226,397 | 144,813 | |||||
Cash, cash equivalents, and restricted cash | |||||||
Beginning of period | 212,658 | 67,845 | |||||
End of period | $ | 439,055 | $ | 212,658 | |||
Supplemental disclosure of non-cash investing and financing activities | |||||||
Conversion of redeemable convertible preferred stock to common stock | $ | — | $ | 831,331 | |||
Accretion of redeemable convertible preferred stock | $ | — | $ | (175,915 | ) | ||
Stock-based compensation capitalized in property and equipment | $ | (522 | ) | $ | (268 | ) | |
Property and equipment additions in accounts payable and accrued expenses | $ | (82 | ) | $ | (31 | ) | |
Leasehold improvements paid directly by lessor | $ | (1,980 | ) | $ | (822 | ) |
Three Months Ended | Twelve Months Ended | ||||||||||||||||||||||||||||||||||||||||||||||
Dec. 31, 2018 | Sep. 30, 2018 | Jun. 30, 2018 | Mar. 31, 2018 | Dec. 31, 2017 | Sep. 30, 2017 | Jun. 30, 2017 | Mar. 31, 2017 | Dec. 31, 2016 | Dec. 31, 2018 | Dec. 31, 2017 | Dec. 31, 2016 | ||||||||||||||||||||||||||||||||||||
Monthly average visitors (in thousands) | 25,212 | 29,236 | 28,777 | 25,820 | 21,377 | 24,518 | 24,400 | 20,162 | 16,058 | 27,261 | 22,623 | 16,215 | |||||||||||||||||||||||||||||||||||
Real estate services transactions | |||||||||||||||||||||||||||||||||||||||||||||||
Brokerage | 9,822 | 12,876 | 12,971 | 7,285 | 8,598 | 10,527 | 10,221 | 5,692 | 6,432 | 42,954 | 35,038 | 25,868 | |||||||||||||||||||||||||||||||||||
Partner | 2,749 | 3,333 | 3,289 | 2,237 | 2,739 | 3,101 | 2,874 | 2,041 | 2,281 | 11,608 | 10,755 | 9,482 | |||||||||||||||||||||||||||||||||||
Total | 12,571 | 16,209 | 16,260 | 9,522 | 11,337 | 13,628 | 13,095 | 7,733 | 8,713 | 54,562 | 45,793 | 35,350 | |||||||||||||||||||||||||||||||||||
Real estate services revenue per transaction | |||||||||||||||||||||||||||||||||||||||||||||||
Brokerage | $ | 9,569 | $ | 9,227 | $ | 9,510 | $ | 9,628 | $ | 9,659 | $ | 9,289 | $ | 9,301 | $ | 9,570 | $ | 9,428 | $ | 9,459 | $ | 9,429 | $ | 9,436 | |||||||||||||||||||||||
Partner | 2,232 | 2,237 | 2,281 | 2,137 | 2,056 | 1,960 | 1,945 | 1,911 | 1,991 | 2,229 | 1,971 | 1,719 | |||||||||||||||||||||||||||||||||||
Aggregate | $ | 7,964 | $ | 7,790 | $ | 8,048 | $ | 7,869 | $ | 7,822 | $ | 7,621 | $ | 7,687 | $ | 7,548 | $ | 7,481 | $ | 7,921 | $ | 7,677 | $ | 7,366 | |||||||||||||||||||||||
Aggregate home value of real estate services transactions (in millions) | $ | 5,825 | $ | 7,653 | $ | 7,910 | $ | 4,424 | $ | 5,350 | $ | 6,341 | $ | 6,119 | $ | 3,470 | $ | 4,018 | $ | 25,812 | $ | 21,280 | $ | 16,199 | |||||||||||||||||||||||
U.S. market share by value | 0.81 | % | 0.85 | % | 0.83 | % | 0.73 | % | 0.71 | % | 0.71 | % | 0.64 | % | 0.58 | % | 0.56 | % | 0.81 | % | 0.67 | % | 0.54 | % | |||||||||||||||||||||||
Revenue from top-10 Redfin markets as a percentage of real estate services revenue | 66 | % | 66 | % | 68 | % | 66 | % | 69 | % | 69 | % | 69 | % | 68 | % | 71 | % | 67 | % | 69 | % | 72 | % | |||||||||||||||||||||||
Average number of lead agents | 1,419 | 1,397 | 1,415 | 1,327 | 1,118 | 1,028 | 1,010 | 935 | 796 | 1,390 | 1,023 | 763 |
Three Months Ended December 31, | Twelve Months Ended December 31, | ||||||||||||||
2018 | 2017 | 2018 | 2017 | ||||||||||||
Unaudited | |||||||||||||||
Revenue by segment | |||||||||||||||
Brokerage revenue | $ | 93,985 | $ | 83,045 | $ | 406,293 | $ | 330,372 | |||||||
Partner revenue | 6,135 | 5,631 | 25,875 | 21,198 | |||||||||||
Total real estate services revenue | 100,120 | 88,676 | 432,168 | 351,570 | |||||||||||
Properties revenue | 21,604 | 5,147 | 44,993 | 10,491 | |||||||||||
Other revenue | 2,476 | 1,931 | 9,882 | 7,975 | |||||||||||
Intercompany eliminations | (71 | ) | — | (123 | ) | — | |||||||||
Total revenue | $ | 124,129 | $ | 95,754 | $ | 486,920 | $ | 370,036 | |||||||
Cost of revenue by segment | |||||||||||||||
Real estate services cost of revenue | $ | 72,294 | $ | 58,982 | $ | 309,069 | $ | 237,832 | |||||||
Properties cost of revenue | 22,527 | 5,022 | 46,613 | 10,384 | |||||||||||
Other cost of revenue | 3,170 | 2,579 | 11,937 | 10,000 | |||||||||||
Intercompany eliminations | (71 | ) | — | (123 | ) | — | |||||||||
Total cost of revenue | $ | 97,920 | $ | 66,583 | $ | 367,496 | $ | 258,216 | |||||||
Gross profit by segment | |||||||||||||||
Real estate services gross profit | $ | 27,826 | $ | 29,694 | $ | 123,099 | $ | 113,738 | |||||||
Properties gross profit | (923 | ) | 125 | (1,620 | ) | 107 | |||||||||
Other gross profit | (694 | ) | (648 | ) | (2,055 | ) | (2,025 | ) | |||||||
Total gross profit | $ | 26,209 | $ | 29,171 | $ | 119,424 | $ | 111,820 |
Three Months Ended December 31, | Twelve Months Ended December 31, | ||||||||||||||
2018* | 2017* | 2018* | 2017 | ||||||||||||
Net loss attributable to common stock, as reported | $ | (12,222 | ) | $ | (1,798 | ) | $ | (41,978 | ) | $ | (190,917 | ) | |||
Adjustments | |||||||||||||||
Add-back: Accretion of redeemable convertible preferred stock | — | — | — | 175,915 | |||||||||||
Net loss attributable to common stock, adjusted | $ | (12,222 | ) | $ | (1,798 | ) | $ | (41,978 | ) | $ | (15,002 | ) | |||
Non-GAAP adjusted net loss per share - basic and diluted | $ | (0.14 | ) | $ | (0.02 | ) | $ | (0.49 | ) | $ | (0.20 | ) | |||
Weighted-average shares used to compute non-GAAP adjusted net loss per share — basic and diluted | 89,650,602 | 81,428,862 | 85,669,039 | 75,064,269 | |||||||||||
Reconciliation of weighted-average shares used to compute net loss per share attributable to common stockholders, from GAAP to non-GAAP — basic and diluted | |||||||||||||||
Weighted-average shares used to compute GAAP net loss per share attributable to common stockholders — basic and diluted | 89,650,602 | 81,428,862 | 85,669,039 | 42,722,114 | |||||||||||
Adjustments | |||||||||||||||
Conversion of redeemable convertible preferred stock as of beginning of period presented | — | — | — | 32,342,155 | |||||||||||
Weighted-average shares used to compute non-GAAP adjusted net loss per share — basic and diluted | 89,650,602 | 81,428,862 | 85,669,039 | 75,064,269 |