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Redfin Reports First Quarter 2024 Financial Results

SEATTLE - May 7, 2024 - Redfin Corporation (NASDAQ: RDFN) today announced results for its first quarter ended March 31, 2024.

First Quarter 2024
First quarter revenue was $225.5 million, an increase of 5% compared to the first quarter of 2023. Gross profit was $70.8 million, an increase of 22% year-over-year. Real estate services gross profit was $20.3 million, an increase of 28% year-over-year, and real estate services gross margin was 15%, compared to 12% in the first quarter of 2023.

Net loss was $66.8 million, compared to a net loss of $60.8 million in the first quarter of 2023. Net loss attributable to common stock was $67.0 million. Net loss per share attributable to common stock, diluted, was $0.57, compared to net loss per share, diluted, of $0.55 in the first quarter of 2023.

Adjusted EBITDA loss was $27.6 million, compared to adjusted EBITDA loss of $63.6 million in the first quarter of 2023.

“Market conditions recently got worse, but Redfin got better in the first quarter of 2024,” said Redfin CEO Glenn Kelman. “Each of our business segments performed at the top of the range we set last quarter, or above that range. Our plan to build a larger marketplace, based on rental and for-sale listings, is paying off. Despite spending less than our major rivals on advertising, we continue to compete well for traffic. And our brokerage initiatives are working. Market-share, loyalty sales and luxury sales increased, with the strongest increases in the four California markets that eliminated agent salaries in lieu of higher bonuses. Revenue improved year-over-year, gross profit improved even more, and adjusted EBITDA improved the most, which tells us that we can spend less and still make more.”

First Quarter Highlights
First quarter market share was 0.77% of U.S. existing home sales by units, compared to 0.72% in the fourth quarter of 2023.
Redfin’s mobile apps and website reached nearly 49 million average monthly users, compared to 50 million in the first quarter of 2023.
Achieved the best quarter on record for mortgage cross-selling, with a 28% attach rate in the first quarter of 2024, up 3 points from the first quarter in 2023. March was also the best month on record, with an attach rate of 30%.1
Maintained momentum in loyalty sales, with 34% of sales coming from loyalty customers in the first quarter of 2024 compared to 33% in the first quarter of 2023.
Brought Title Forward to Chicago, Flagstaff and Phoenix, expanding Title Forward’s coverage of Redfin’s buyside sales from 54% to 66%.
On May 5, extended Redfin Next agent pay plan to Chicago, Connecticut, Dallas, Miami, New York, Palm Beach and Washington, D.C. To date, Redfin has signed more than 130 top producing agents to join the brokerage under the Redfin Next program.
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Continued efforts to prepare the business for changes as a result of the NAR settlement, including deploying buyer agreements nationwide through Sign & Save and emphasizing agent-led first tours through All You Can Meet.
Launched Ask Redfin, an AI-powered virtual assistant to help buyers quickly find information about for-sale homes. In beta, Ask Redfin drove significant increases in user engagement.
Added new information to listing pages on Redfin and Rent. that help renters and home searchers understand important details about their prospective homes, including:
Air quality risk data for nearly every home in the U.S., making Redfin the first nationwide brokerage to publish this data and help consumers understand how climate risks impact their home search
A total cost of renting calculator on Rent.com, which makes it easier for renters to budget and avoid unexpected fees
New affordability information on Redfin.com that helps renters consider the long-term financial commitment of signing a lease

(1) Attach rate reflects total closed loans for Redfin buy-side customers divided by Redfin buy-side transactions with a mortgage (excluding cash transactions) for the period. We previously reported only the inclusive attach rate (includes cash transactions in the denominator), which was 22% in the first quarter of 2024, compared to 20% in the first quarter of 2023.

Business Outlook
The following forward-looking statements reflect Redfin's expectations as of May 7, 2024, and are subject to substantial uncertainty.

For the second quarter of 2024 we expect:
Total revenue between $285 million and $298 million, representing a year-over-year change between 4% and 8% compared to the second quarter of 2023. Included within total revenue are real estate services revenue between $180 million and $188 million, rentals revenue between $50 million and $51 million, mortgage revenue between $39 million and $42 million and other revenue of approximately $16 million.
Total net loss is expected to be between $34 million and $28 million, compared to net loss of $27 million in the second quarter of 2023. This guidance includes approximately $41 million in total marketing expenses, $18 million of stock-based compensation, $9 million in depreciation and amortization, and $3 million in net interest expense. Adjusted EBITDA loss is expected to be between a loss of $4 million and positive $2 million. Furthermore, we expect to pay a quarterly dividend of 30,640 shares of common stock to our preferred stockholder.

Conference Call
Redfin will webcast a conference call to discuss the results at 1:30 p.m. Pacific Time today. The webcast will be open to the public at http://investors.redfin.com. The webcast will remain available on the investor relations website for at least three months following the conference call.

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Forward-Looking Statements
This press release contains forward-looking statements within the meaning of federal securities laws, including our future operating results, as described under Business Outlook. We believe our expectations related to these forward-looking statements are reasonable, but actual results may turn out to be materially different. For factors that could cause actual results to differ materially from the forward-looking statements in this press release, please see the risks and uncertainties identified under the heading "Risk Factors" in our annual report for the year ended December 31, 2023, as supplemented by our quarterly report for the quarter ended March 31, 2024, both of which are available on our Investor Relations website at http://investors.redfin.com and on the SEC website at www.sec.gov. All forward-looking statements reflect our beliefs and assumptions only as of the date of this press release. We undertake no obligation to update forward-looking statements to reflect future events or circumstances.

Non-GAAP Financial Measure
To supplement our consolidated financial statements that are prepared and presented in accordance with GAAP, we also compute and present adjusted EBITDA, which is a non-GAAP financial measure. We believe adjusted EBITDA is useful for investors because it enhances period-to-period comparability of our financial statements on a consistent basis and provides investors with useful insight into the underlying trends of the business. The presentation of this financial measure is not intended to be considered in isolation or as a substitute of, or superior to, our financial information prepared and presented in accordance with GAAP. Our calculation of adjusted EBITDA may be different from adjusted EBITDA or similar non-GAAP financial measures used by other companies, limiting its usefulness for comparison purposes. Our adjusted EBITDA for the three months ended March 31, 2024 and 2023 is presented below, along with a reconciliation of adjusted EBITDA to net loss.

About Redfin
Redfin (www.redfin.com) is a technology-powered real estate company. We help people find a place to live with brokerage, rentals, lending, title insurance, and renovations services. We run the country's #1 real estate brokerage site. Our customers can save thousands in fees while working with a top agent. Our home-buying customers see homes first with on-demand tours, and our lending and title services help them close quickly. Customers selling a home can have our renovations crew fix it up to sell for top dollar. Our rentals business empowers millions nationwide to find apartments and houses for rent. Since launching in 2006, we've saved customers more than $1.6 billion in commissions. We serve more than 100 markets across the U.S. and Canada and employ over 4,000 people.

Redfin-F

Contacts

Investor Relations
Meg Nunnally, 206-576-8610
ir@redfin.com

Public Relations
Mariam Sughayer, 206-876-1322
press@redfin.com


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Redfin Corporation and Subsidiaries
Consolidated Balance Sheets
(in thousands, except share and per share amounts, unaudited)

March 31, 2024December 31, 2023
Assets
Current assets
Cash and cash equivalents$107,129 $149,759 
Restricted cash1,274 1,241 
Short-term investments— 41,952 
Accounts receivable, net of allowances for credit losses of $3,658 and $3,23454,839 51,738 
Loans held for sale165,487 159,587 
Prepaid expenses37,695 33,296 
Other current assets11,867 7,472 
Total current assets378,291 445,045 
Property and equipment, net46,118 46,431 
Right-of-use assets, net29,476 31,763 
Mortgage servicing rights, at fair value32,328 32,171 
Long-term investments— 3,149 
Goodwill461,349 461,349 
Intangible assets, net113,537 123,284 
Other assets, noncurrent10,008 10,456 
Total assets$1,071,107 $1,153,648 
Liabilities, mezzanine equity, and stockholders' (deficit) equity
Current liabilities
Accounts payable$15,909 $10,507 
Accrued and other liabilities97,331 90,360 
Warehouse credit facilities156,588 151,964 
Lease liabilities14,710 15,609 
Total current liabilities284,538 268,440 
Lease liabilities, noncurrent26,730 29,084 
Convertible senior notes, net, noncurrent641,209 688,737 
Term loan124,123 124,416 
Deferred tax liabilities287 264 
Total liabilities1,076,887 1,110,941 
Series A convertible preferred stock—par value $0.001 per share; 10,000,000 shares authorized; 40,000 shares issued and outstanding at March 31, 2024 and December 31, 202339,970 39,959 
Stockholders’ (deficit) equity
Common stock—par value $0.001 per share; 500,000,000 shares authorized; 119,440,241 and 117,372,171 shares issued and outstanding at March 31, 2024 and December 31, 2023, respectively119 117 
Additional paid-in capital844,383 826,146 
Accumulated other comprehensive loss(145)(182)
Accumulated deficit(890,107)(823,333)
Total stockholders’ (deficit) equity(45,750)2,748 
Total liabilities, mezzanine equity, and stockholders’ (deficit) equity$1,071,107 $1,153,648 
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Redfin Corporation and Subsidiaries
Consolidated Statements of Comprehensive Loss
(in thousands, except share and per share amounts, unaudited)

Three Months Ended March 31,
20242023
Revenue$225,479 $214,083 
Cost of revenue(1)
154,667 155,945 
Gross profit70,812 58,138 
Operating expenses
Technology and development(1)
46,429 47,663 
Marketing(1)
24,878 40,403 
General and administrative(1)
67,873 69,439 
Restructuring and reorganization889 1,053 
Total operating expenses140,069 158,558 
Loss from continuing operations(69,257)(100,420)
Interest income1,832 3,406 
Interest expense(4,874)(1,922)
Income tax benefit (expense)172 (410)
Gain on extinguishment of convertible senior notes5,686 42,270 
Other expense, net(333)(234)
Net loss from continuing operations(66,774)(57,310)
Net loss from discontinued operations— (3,488)
Net loss$(66,774)$(60,798)
Dividends on convertible preferred stock(233)(226)
Net loss from continuing operations attributable to common stock—basic and diluted$(67,007)$(57,536)
Net loss attributable to common stock—basic and diluted$(67,007)$(61,024)
Net loss from continuing operations per share attributable to common stock—basic and diluted$(0.57)$(0.52)
Net loss attributable to common stock per share—basic and diluted$(0.57)$(0.55)
Weighted-average shares to compute net loss per share attributable to common stock—basic and diluted118,364,267 110,103,598 
Net loss$(66,774)$(60,798)
Other comprehensive income (loss)
Foreign currency translation adjustments(3)58 
Unrealized gain (loss) on available-for-sale debt securities
40 (424)
Comprehensive loss$(66,737)$(61,164)

(1) Includes stock-based compensation as follows:
Three Months Ended March 31,
20242023
Cost of revenue$2,739 $4,135 
Technology and development8,239 8,127 
Marketing1,431 1,245 
General and administrative5,000 5,318 
Total$17,409 $18,825 

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Redfin Corporation and Subsidiaries
Consolidated Statements of Cash Flows
(in thousands, unaudited)
Three Months Ended March 31,
20242023
Operating Activities
Net loss
$(66,774)$(60,798)
Adjustments to reconcile net loss to net cash provided by operating activities:
Depreciation and amortization14,398 17,013 
Stock-based compensation17,409 19,028 
Amortization of debt discount and issuance costs709 1,087 
Non-cash lease expense3,154 4,816 
Impairment costs— 113 
Net gain on IRLCs, forward sales commitments, and loans held for sale(4,124)(8,326)
Change in fair value of mortgage servicing rights, net(365)1,208 
Gain on extinguishment of convertible senior notes(5,686)(42,270)
Other263 (1,174)
Change in assets and liabilities:
Accounts receivable, net(3,245)6,738 
Inventory— 103,588 
Prepaid expenses and other assets(4,718)1,110 
Accounts payable5,432 (1,675)
Accrued and other liabilities, deferred tax liabilities, and payroll tax liabilities, noncurrent8,155 (16,813)
Lease liabilities(4,089)(4,619)
Origination of mortgage servicing rights(61)(347)
Proceeds from sale of mortgage servicing rights269 339 
Origination of loans held for sale(828,421)(854,085)
Proceeds from sale of loans originated as held for sale821,714 861,771 
Net cash (used in) provided by operating activities(45,980)26,704 
Investing activities
Purchases of property and equipment(3,558)(2,919)
Purchases of investments— (57,556)
Sales of investments39,225 12,014 
Maturities of investments6,395 48,483 
Net cash provided by investing activities42,062 22 
Financing activities
Proceeds from the issuance of common stock pursuant to employee equity plans94 143 
Tax payments related to net share settlements on restricted stock units(529)(3,161)
Borrowings from warehouse credit facilities827,186 852,988 
Repayments to warehouse credit facilities(822,562)(858,214)
Principal payments under finance lease obligations(27)(40)
Repurchases of convertible senior notes(42,525)(108,274)
Repayment of term loan principal(313)— 
Net cash used in financing activities(38,676)(116,558)
Effect of exchange rate changes on cash, cash equivalents, and restricted cash(3)(58)
Net change in cash, cash equivalents, and restricted cash(42,597)(89,890)
Cash, cash equivalents, and restricted cash:
Beginning of period151,000 242,246 
End of period
$108,403 $152,356 






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Redfin Corporation and Subsidiaries
Supplemental Financial Information and Business Metrics
(unaudited)
Three Months Ended
Mar. 31, 2024Dec. 31, 2023Sep. 30, 2023Jun. 30, 2023Mar. 31, 2023Dec. 31, 2022Sep. 30, 2022Jun. 30, 2022
Monthly average visitors (in thousands)48,803 43,861 51,309 52,308 50,440 43,847 50,785 52,698 
Real estate services transactions
Brokerage10,039 10,152 13,075 13,716 10,301 12,743 18,245 20,565 
Partner2,691 3,186 4,351 3,952 3,187 2,742 3,507 3,983 
Total12,730 13,338 17,426 17,668 13,488 15,485 21,752 24,548 
Real estate services revenue per transaction
Brokerage$12,433 $12,248 $12,704 $12,376 $11,556 $10,914 $11,103 $11,692 
Partner2,367 2,684 2,677 2,756 2,592 2,611 2,556 2,851 
Aggregate10,305 9,963 10,200 10,224 9,438 9,444 9,725 10,258 
U.S. market share by units
0.77 %0.72 %0.78 %0.75 %0.79 %0.76 %0.80 %0.83 %
Revenue from top-10 Redfin markets as a percentage of real estate services revenue55 %55 %56 %55 %53 %57 %58 %59 %
Average number of lead agents
1,658 1,692 1,744 1,792 1,876 2,022 2,293 2,640 
Mortgage originations by dollars (in millions)$969 $885 $1,110 $1,282 $991 $1,036 $1,557 $1,565 
Mortgage originations by units (in ones)2,365 2,293 2,786 3,131 2,444 2,631 3,720 3,860 













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Redfin Corporation and Subsidiaries
Supplemental Financial Information
(unaudited, in thousands)
Three Months Ended March 31, 2024
Real estate servicesRentalsMortgageOtherCorporate overheadTotal
Revenue$131,180 $49,518 $33,819 $10,962 $— $225,479 
Cost of revenue110,914 11,457 25,904 6,392 — 154,667 
Gross profit20,266 38,061 7,915 4,570 — 70,812 
Operating expenses
Technology and development28,507 15,512 656 832 922 46,429 
Marketing11,177 12,788 906 — 24,878 
General and administrative19,775 22,478 6,683 1,154 17,783 67,873 
Restructuring and reorganization— — — — 889 889 
Total operating expenses59,459 50,778 8,245 1,993 19,594 140,069 
(Loss) income from continuing operations(39,193)(12,717)(330)2,577 (19,594)(69,257)
Interest income, interest expense, income tax expense, gain on extinguishment of convertible senior notes, and other expense, net(46)244 2,275 2,483 
Net (loss) income from continuing operations$(39,239)$(12,710)$(327)$2,821 $(17,319)$(66,774)

Three Months Ended March 31, 2024
Real estate servicesRentalsMortgageOtherCorporate overheadTotal
Net (loss) income from continuing operations$(39,239)$(12,710)$(327)$2,821 $(17,319)$(66,774)
Interest income(1)
(16)(71)(2,034)(244)(1,501)(3,866)
Interest expense(2)
— — 2,085 — 4,873 6,958 
Income tax expense— 60 — — (232)(172)
Depreciation and amortization3,184 9,839 964 198 213 14,398 
Stock-based compensation(3)
11,388 3,338 276 500 1,907 17,409 
Restructuring and reorganization(4)
— — — — 889 889 
Gain on extinguishment of convertible senior notes— — — — (5,686)(5,686)
Legal contingencies(5)
— — — — 9,250 9,250 
Adjusted EBITDA$(24,683)$456 $964 $3,275 $(7,606)$(27,594)
(1) Interest income includes $2.0 million of interest income related to originated mortgage loans for the three months ended March 31, 2024.
(2) Interest expense includes $2.1 million of interest expense related to our warehouse credit facilities for the three months ended March 31, 2024.
(3) Stock-based compensation consists of expenses related to stock options, restricted stock units, and our employee stock purchase program. See Note 11 to our consolidated financial statements for more information.
(4) Restructuring and reorganization expenses primarily consist of personnel-related costs associated with employee terminations, furloughs, or retention due to the restructuring and reorganization activities.
(5) Legal contingencies includes expenses related to material contingent liabilities resulting from litigation or other legal proceedings.

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Three Months Ended March 31, 2023
Real estate servicesRentalsMortgageOtherCorporate overheadTotal
Revenue(1)
$127,296 $42,870 $36,489 $7,428 $— $214,083 
Cost of revenue111,494 9,765 29,213 5,473 — 155,945 
Gross profit15,802 33,105 7,276 1,955 — 58,138 
Operating expenses
Technology and development28,895 15,964 643 1,224 937 47,663 
Marketing25,060 14,326 980 10 27 40,403 
General and administrative19,618 26,302 6,929 1,053 15,537 69,439 
Restructuring and reorganization— — — — 1,053 1,053 
Total operating expenses73,573 56,592 8,552 2,287 17,554 158,558 
Loss from continuing operations(57,771)(23,487)(1,276)(332)(17,554)(100,420)
Interest income, interest expense, income tax expense, gain on extinguishment of convertible senior notes, and other expense, net— 45 (60)115 43,010 43,110 
Net (loss) income from continuing operations
$(57,771)$(23,442)$(1,336)$(217)$25,456 $(57,310)
(1) Included in revenue is $1.1 million from providing services to our discontinued properties segment.

Three Months Ended March 31, 2023
Real estate servicesRentalsMortgageOtherCorporate overheadTotal
Net (loss) income from continuing operations
$(57,771)$(23,442)$(1,336)$(217)$25,456 $(57,310)
Interest income(1)
— (80)(2,490)(115)(3,201)(5,886)
Interest expense(2)
— — 2,615 — 1,921 4,536 
Income tax expense— 43 68 — 299 410 
Depreciation and amortization4,432 10,152 988 216 1,140 16,928 
Stock-based compensation(3)
9,593 3,616 1,258 561 3,797 18,825 
Restructuring and reorganization(4)
— — — — 1,053 1,053 
Impairment(5)
— — — — 113 113 
Gain on extinguishment of convertible senior notes— — — — (42,270)(42,270)
Legal contingencies(6)
— — — — — — 
Adjusted EBITDA$(43,746)$(9,711)$1,103 $445 $(11,692)$(63,601)
(1) Interest income includes $2.5 million of interest income related to originated mortgage loans for the three months ended March 31, 2023.
(2) Interest expense includes $2.6 million of interest expense related to our warehouse credit facilities for the three months ended March 31, 2023.
(3) Stock-based compensation consists of expenses related to stock options, restricted stock units, and our employee stock purchase program. See Note 11 to our consolidated financial statements for more information.
(4) Restructuring and reorganization expenses primarily consist of personnel-related costs associated with employee terminations, furloughs, or retention due to the restructuring and reorganization activities.
(5) Impairment consists of an impairment loss due to subleasing one of our operating leases.
(6) Legal contingencies includes expenses related to material contingent liabilities resulting from litigation or other legal proceedings.

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Reconciliation of Adjusted EBITDA Guidance to Net Loss Guidance
(unaudited, in millions)

LowHigh
Net loss(34)(28)
Net interest expense
Depreciation and amortization
Stock-based compensation18 18 
Adjusted EBITDA(4)
Note: Figures may not sum due to rounding.
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