Quarterly report pursuant to Section 13 or 15(d)

Segment Reporting and Revenue - Reconciliation of Operating Profit (Loss) from Segments to Consolidated (Details)

v3.22.2
Segment Reporting and Revenue - Reconciliation of Operating Profit (Loss) from Segments to Consolidated (Details) - USD ($)
$ in Thousands
3 Months Ended 6 Months Ended
Jun. 30, 2022
Jun. 30, 2021
Jun. 30, 2022
Jun. 30, 2021
Segment Reporting, Reconciling Item for Operating Profit (Loss) from Segment to Consolidated [Line Items]        
Revenue $ 606,915 $ 471,315 $ 1,204,261 $ 739,634
Cost of revenue 488,912 345,179 1,013,721 571,140
Gross profit 118,003 126,136 190,540 168,494
Technology and development 51,506 41,488 101,146 69,166
Marketing 56,743 55,398 100,085 67,200
General and administrative 71,733 59,567 130,699 96,957
Restructuring and reorganization 12,677 0 18,386 0
Total operating expenses 192,659 156,453 350,316 233,323
Loss from operations (74,656) (30,317) (159,776) (64,829)
Interest income, interest expense, income tax expense, and other expense, net (3,490) 2,439 (9,176) 1,167
Net loss (78,146) (27,878) (168,952) (63,662)
Operating Segments | Real estate services        
Segment Reporting, Reconciling Item for Operating Profit (Loss) from Segment to Consolidated [Line Items]        
Revenue 251,809 252,199 429,295 420,808
Cost of revenue 177,698 164,125 331,482 292,342
Gross profit 74,111 88,074 97,813 128,466
Technology and development 27,696 20,010 54,435 40,130
Marketing 40,765 41,746 71,608 52,928
General and administrative 24,341 18,498 47,333 42,429
Restructuring and reorganization 0   0  
Total operating expenses 92,802 80,254 173,376 135,487
Loss from operations (18,691) 7,820 (75,563) (7,021)
Interest income, interest expense, income tax expense, and other expense, net (123) (3) (123) (31)
Net loss (18,814) 7,817 (75,686) (7,052)
Operating Segments | Properties        
Segment Reporting, Reconciling Item for Operating Profit (Loss) from Segment to Consolidated [Line Items]        
Revenue 262,606 172,445 642,359 265,171
Cost of revenue 255,839 167,420 614,704 258,551
Gross profit 6,767 5,025 27,655 6,620
Technology and development 4,684 3,080 8,803 5,910
Marketing 821 572 1,974 779
General and administrative 3,210 2,078 6,035 4,507
Restructuring and reorganization 0   0  
Total operating expenses 8,715 5,730 16,812 11,196
Loss from operations (1,948) (705) 10,843 (4,576)
Interest income, interest expense, income tax expense, and other expense, net (1,245) (662) (2,869) (1,082)
Net loss (3,193) (1,367) 7,974 (5,658)
Operating Segments | Rentals        
Segment Reporting, Reconciling Item for Operating Profit (Loss) from Segment to Consolidated [Line Items]        
Revenue 38,248 42,548 76,292 42,548
Cost of revenue 7,901 7,570 15,094 7,570
Gross profit 30,347 34,978 61,198 34,978
Technology and development 14,871 13,568 29,154 13,767
Marketing 13,086 12,607 24,128 12,611
General and administrative 21,824 23,116 46,015 23,149
Restructuring and reorganization 0   0  
Total operating expenses 49,781 49,291 99,297 49,527
Loss from operations (19,434) (14,313) (38,099) (14,549)
Interest income, interest expense, income tax expense, and other expense, net 232 212 701 212
Net loss (19,202) (14,101) (37,398) (14,337)
Operating Segments | Mortgage        
Segment Reporting, Reconciling Item for Operating Profit (Loss) from Segment to Consolidated [Line Items]        
Revenue 53,098 5,099 56,015 10,810
Cost of revenue 46,316 6,832 51,834 12,701
Gross profit 6,782 (1,733) 4,181 (1,891)
Technology and development 1,904 2,536 4,251 4,904
Marketing 1,843 130 1,871 264
General and administrative 9,450 1,927 10,974 3,352
Restructuring and reorganization 0   0  
Total operating expenses 13,197 4,593 17,096 8,520
Loss from operations (6,415) (6,326) (12,915) (10,411)
Interest income, interest expense, income tax expense, and other expense, net (35) 1 (35) 2
Net loss (6,450) (6,325) (12,950) (10,409)
Other        
Segment Reporting, Reconciling Item for Operating Profit (Loss) from Segment to Consolidated [Line Items]        
Revenue 5,894 3,422 10,263 7,068
Cost of revenue 5,898 3,630 10,570 6,747
Gross profit (4) (208) (307) 321
Technology and development 1,189 479 2,225 952
Marketing 71 30 125 63
General and administrative 850 416 1,562 933
Restructuring and reorganization 0   0  
Total operating expenses 2,110 925 3,912 1,948
Loss from operations (2,114) (1,133) (4,219) (1,627)
Interest income, interest expense, income tax expense, and other expense, net 11 1 12 1
Net loss (2,103) (1,132) (4,207) (1,626)
Corporate Overhead and Intercompany Eliminations        
Segment Reporting, Reconciling Item for Operating Profit (Loss) from Segment to Consolidated [Line Items]        
Revenue (4,740) (4,398) (9,963) (6,771)
Cost of revenue (4,740) (4,398) (9,963) (6,771)
Gross profit 0 0 0 0
Technology and development 1,162 1,815 2,278 3,503
Marketing 157 313 379 555
General and administrative 12,058 13,532 18,780 22,587
Restructuring and reorganization 12,677   18,386  
Total operating expenses 26,054 15,660 39,823 26,645
Loss from operations (26,054) (15,660) (39,823) (26,645)
Interest income, interest expense, income tax expense, and other expense, net (2,330) 2,890 (6,862) 2,065
Net loss $ (28,384) $ (12,770) $ (46,685) $ (24,580)